Part Five: Beyond Basics of Case Management Five-Part Series (ODW5012PT5)

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$0.00

Credit Offered

1.5 ACHE Qualifying Education Hours Credits

1.5 Certificate of Participation Credits

1.5 Nursing Home Administrator Credits

This is a recording of a live webinar delivered on April 10, 2025.

Having a foundation for effective case management is critical. This five-part series will cover solutions for many of the challenges faced by case managers today. 

The series will first discuss key stakeholders and their integral role in the rounding process. Next, attendees will learn how to incorporate case management at all access points to your hospital or health system. This will be followed by the often-challenging subject of how best to collaborate with physicians, especially high-volume ones such as hospitalists and emergency department physicians. The series will then review how to remain forward looking in your practice. Finally, the series will discuss how to measure and how to report case management outcomes.

Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company that assists institutions in designing, implementing, and evaluating case management departments and models, educational programs, and onsite support for leadership and staff.

She has been active in the research and development of case management for over 25 years. Her research has included two funded studies measuring the effects of a case management model on congestive heart failure and fractured hip patient populations, with measures of patient satisfaction, quality of life, and short- and long-term clinical perceptions and outcomes.

This speaker has no real or perceived conflicts of interest that relate to this presentation.

At the conclusion of this series, participants should be able to:
Part Five:

Describe contemporary outcome measures for case management.
Develop the key performance indicators (KPIs) to measure case management outcomes.
Create a workable case management report card.
Understand how benchmarks can be applied to your case management report card.

The Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in long term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 1.5 contact hours.

By attending Beyond Basics of Case Management Five-Part Series Webinar offered by Georgia Hospital Association, participants may earn up to 1.5 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Attendees who wish to have the hours applied toward ACHE Qualifying Education credit must self-report their participation by logging into their MyACHE account and selecting ACHE Qualifying Education Credit.

If you need assistance with registration, please contact the education department at education@gha.org or 770-249-4529.