What Happened? Patient Safety and Risk Management Tips Through Case Studies (W5036)
Availability
Registration Required
Zoom
Sep 16, 2025 10:00 AM - 11:30 AM ET
Cost
$0.00
Credit Offered
1.5 ACHE Qualifying Education Hours Credits
1.5 Certificate of Participation Credits
1.5 Nursing Home Administrator Credits

Tuesday, Sept. 16 (10-11:30 a.m. ET) 



Laura A. Dixon, BS, JD, RN, CPHRM

Laura A. Dixon served as the director of risk management and patient safety for the Colorado Region of Kaiser Permanente. Prior to joining Kaiser, she served as the director, facility patient safety and risk management and operations for COPIC from 2014 to 2020. In her role, she provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states.

 

Dixon has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Prior to joining COPIC, she served as the director, Western region, patient safety and risk management for The Doctors Company in Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States

 

As a registered nurse and attorney, Dixon holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa.  She is licensed to practice law in Colorado and California.

 

This speaker has no real or perceived conflicts of interest that relate to this presentation.

This program will address common patient safety events that lead to patient harm. The session will discuss medical errors and the importance of a culture of safety.

Patient care errors typically result from human and process errors. This program will cover the diverse types of harm and common error-prone situations.

The session will also discuss patient safety and risk management suggestions as they relate to five patient care cases.

  

At the conclusion of this session, participants should be able to:

  • Discuss data and statistics, including annual costs, regarding medical harm.
  • Recall the basic definitions of errors, adverse events, and negligence.
  • Describe patient safety and risk management techniques to identify and prevent recurrence of adverse events.  

The Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in long term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a).  Approved for 1.5 contact hours. 

By attending What Happened? Patient Safety and Risk Management Tips Through Case Studies Webinar offered by Georgia Hospital Association, participants may earn up to 1.5 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Attendees who wish to have the hours applied toward ACHE Qualifying Education credit must self-report their participation by logging into their MyACHE account and selecting ACHE Qualifying Education Credit.
If you need assistance with registration, please contact the education department at education@gha.org or 770-249-4529.
 
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