Part Four: Mitigating Workplace Violence for Healthcare Workers: Five-Part Series (ODW5020)-Mitigating Workplace Violence for Healthcare Workers, Part Four Recording

Video Transcription

Video Summary

In this session, Mike Dunning, Principal Consultant for the Healthcare Security Consulting Group, LLC, emphasizes using technology to prevent and respond to violence in healthcare settings. He suggests leveraging existing resources and exploring costlier options with a budget-conscious mindset. Key topics included the effective use of cameras, the importance of having a purpose and plan for surveillance, and considering environmental conditions like glare. Dunning also highlights AI integration for facial recognition and object tracking, linking camera systems with access controls, and the strategic placement of cameras at public entrances and high-risk areas.<br /><br />He discusses comprehensive incident reporting platforms, including the use of heat maps for data analysis to allocate resources effectively. The session also covered the importance of duress systems, mass notification systems, two-way radios for quick communication, and re-evaluating access control at hospital entrances. Dunning also introduces mobile and tele-support technology for virtual patrols and escorts, emphasizing the importance of staff empowerment, proactive measures, and evaluating the return on investment based on safety improvements and cost savings. The session concludes by encouraging continuous improvement and communication to support staff safety and morale.

Keywords

healthcare security

violence prevention

surveillance technology

AI integration

incident reporting

access control

duress systems

virtual patrols

staff empowerment