Part Four: Mitigating Workplace Violence for Healthcare Workers: Five-Part Series (ODW5020)-Mitigating Workplace Violence for Healthcare Workers Part 4 Presentation

Mitigating Workplace Violence for Healthcare Workers Part 4 Presentation

Pdf Summary

The "Workplace Violence Prevention Series: Leveraging Technology for Violence Prevention and Response" is a comprehensive guide by Mike Dunning, a Principal Consultant at The Healthcare Security Consulting Group. The series aims to aid organizations in building robust workplace violence prevention (WPV) programs by utilizing modern technology.

<strong>Key Objectives:</strong>
1. <strong>Building a WPV Prevention Program:</strong> 
   - Establish frameworks for organizations to anticipate and handle potential violence.
   
2. <strong>WPV Risk Assessments:</strong> 
   - Conduct evaluations to identify and mitigate risks early.
   
3. <strong>Tools for Early Recognition and De-escalation:</strong>
   - Implement strategies to recognize aggression and avoid escalation.

4. <strong>Leveraging Technology:</strong> 
   - Utilize Intelligent Video Surveillance with features like facial recognition and AI-powered analytics to detect abnormal behavior.
   - Use Incident Reporting Platforms for trend analysis and high-risk zone identification.
   - Employ Real-Time Communication and Alert systems, including duress systems and mass notification systems, to ensure timely information dissemination.
   - Monitor access with Credentialed Access and Visitor Management Systems to control movement within sensitive areas.

5. <strong>Psychological Safety and Support Post-Incident:</strong> 
   - Foster psychological safety and facilitate support for staff after violent events.

<strong>Technological Tools:</strong>

- <strong>AI and Data Analytics:</strong> Utilize machine learning to analyze past incidents for better future preparedness.
- <strong>Real-Time Alerts:</strong> Deploy mass notification systems and duress systems integrated with location tracking for immediate response.
- <strong>Mobile Support:</strong> Implement mobile apps and tele-support for real-time threat reporting.

<strong>Improvement and Empowerment:</strong>
- Conduct After-Action Reviews for continuous improvement and close the communication gap.
- Focus on staff empowerment and retention by including them in safety solution development.

<strong>Cost-Effectiveness and ROI:</strong>
- Potential reductions in liability, claims, and turnover demonstrate how investing in safety technology can provide long-term savings.

This series underscores the importance of integrating technology with strategic planning to create safer workplace environments and improve care outcomes. For additional resources, guidelines from OSHA, The Joint Commission, and other industry bodies are recommended.

Keywords

workplace violence prevention

technology integration

risk assessments

AI analytics

real-time alerts

psychological safety

incident reporting

staff empowerment

cost-effectiveness

Mike Dunning