Hybrid Workforce Models: Innovative Approaches to Staffing Challenge-Hybrid Workforce Models Recording

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Video Summary

Dr. Christine Gall, an experienced healthcare leader, discusses the role of virtual nursing as a hybrid workforce model to address nursing shortages and improve care. She highlights the challenges facing healthcare, including a nursing shortage exacerbated by the pandemic, aging patients with complex needs, financial pressures, and staffing turnover. Virtual care supports less experienced bedside nurses, enhances care quality, and extends the careers of senior nurses through remote roles, ultimately improving patient outcomes and nurse satisfaction.<br /><br />Dr. Gall emphasizes the importance of thorough organizational assessment before implementing virtual nursing, including evaluating current workforce readiness, technology infrastructure, patient needs, and culture. She outlines two primary virtual nursing models: the task-focused Admission-Discharge-Transfer (ADT) model and the more collaborative Team Virtual Care model. Additionally, virtual nursing teams can be structured as centralized command centers or decentralized remote roles, each with unique benefits.<br /><br />Successful implementation requires executive support, measured progress, staff engagement, and readiness for change. Expansion should be deliberate, adding new disciplines or geographic areas after establishing stable initial programs. Dr. Gall predicts virtual nursing will evolve into an integrated hybrid model, blending bedside and virtual care to better leverage nursing expertise, enhance patient and nurse experiences, and deliver measurable clinical and financial benefits.

Keywords

virtual nursing

nursing shortage

hybrid workforce model

patient outcomes

healthcare leadership

organizational assessment

team virtual care