Governing Board and Contract Management: CMS, TJC and DNV Requirements-Governing Board and Contracts Recording

Video Transcription

Video Summary

Laura Dixon, an experienced professional in risk management and patient safety in healthcare, presents on healthcare governance, emphasizing compliance with laws for safe and quality patient care. She covers topics like governing board responsibilities, contracts, and effective communication among stakeholders. Laura highlights the importance of clear and detailed contracts for external patient care services, stressing oversight, reviews, and compliance with regulations. Various scenarios, like food services and telemedicine, are discussed to illustrate the significance of proper contract management. The speaker also addresses monitoring services for quality and safety standards, mentioning challenges like gaps in provider knowledge and substance use disorder treatment. The presentation offers practical guidance for healthcare organizations to maintain high standards of quality, safety, and compliance in their operations through proactive contract management.

Keywords

Laura Dixon

risk management

patient safety

healthcare governance

compliance

laws

quality patient care

governing board responsibilities

contracts

effective communication

external patient care services

contract management

quality standards

safety standards