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From Resume to Results: What Makes a CEO Thrive in ...
90 Day Articles All w Bio NM KM and Lit 2025.09.09 ...
90 Day Articles All w Bio NM KM and Lit 2025.09.09 RED
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Pdf Summary
This comprehensive collection presents innovative tactics used by healthcare leaders during their crucial first 90 days in new executive roles, illustrating how personal engagement, cultural immersion, and relationship building can drive organizational success.<br /><br />Key leaders like Richard Parks immersed themselves by sleeping in hospital doctor lounges, fostering empathy and trust while addressing staff concerns quickly, such as replacing uncomfortable mattresses. Wayne Sensor incorporated family participation in Christmas Day rounding and initiated unannounced walks and “Lunch with the CEO” lunches, creating authentic connections and operational improvements. Dan Castillo emphasized after-hours executive rounds at LA County-USC Medical Center, building trust, uncovering operational issues, implementing dashboards for accountability, and launching a Lean Academy to empower staff.<br /><br />Derick Ziegler’s job shadowing strategy involved wearing frontline uniforms and working alongside staff, fostering trust and generating actionable feedback that led to cultural and operational enhancements like bowling leagues and employee suggestion programs. Jay Robinson focused on meeting every organizational leader personally to understand diverse challenges, resulting in operational improvements and boosted morale.<br /><br />Michael Pulido practiced intentional rounding by engaging employees in overlooked hospital areas and during off-hours, cultivating genuine connections and observable cultural insights. Therman Trotman urged abandoning ineffective spreadsheets in favor of dynamic digital tools like SharePoint for real-time collaboration and leadership communication.<br /><br />Brad Shawhan leveraged “ninja meetings” to listen silently, then shifted healthcare client interactions from one-to-one to one-to-many models, increasing efficiency and satisfaction. Feras Asakrieh undertook undercover roles in customer service to understand frontline challenges, instituting transparency and process improvements.<br /><br />Neill Marshall recounts leadership lessons from Grover Martin, who led by example through humble acts, setting standards that earned loyalty. Burl Stamp stresses that new healthcare CEOs must look outward to community, government, and partnerships, not solely inward at operations. Anil Prahlad recommends pre-arrival preparation, flexible goals, and understanding hidden power dynamics to succeed.<br /><br />Jonathan Donahue emphasizes the critical need for due diligence before starting leadership roles and aligning 90-day plans with candid awareness of risks. Jim Decker’s 25/50/25 Rule advises focusing on early adopters and the neutral middle to build momentum without futile efforts on resistors.<br /><br />Shane Cerone champions employee-driven, incremental change supported by technology-enabled idea management systems, creating cultures of continuous improvement. This series collectively highlights that new healthcare leaders succeed by being visible, accessible, empathetic, strategically engaged, and by empowering their teams through small, authentic, scalable actions from day one.
Keywords
healthcare leadership
first 90 days
executive onboarding
organizational culture
employee engagement
operational improvement
trust building
leadership strategies
continuous improvement
change management
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